Privacy Policy

At GorgeousGleam, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our website and purchase our products, including skirts, dresses, blazers, hoodies, T-shirts, shirts, and pants. Our practices comply with international regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Information We Collect

We may collect the following types of information:

• Personal Information: When you make a purchase or contact us, we collect details such as your name, shipping address, email address, and payment information. This is necessary to process orders and provide customer support.
• Automated Data: We gather technical information through cookies and similar technologies, including your IP address, browser type, device information, and browsing behavior on our site. This helps us improve your shopping experience and analyze site performance.
• Communication Data: If you reach out to us via email or other channels, we may retain records of those interactions for reference and service improvement.

How We Use Your Information

Your data is used for the following purposes:

• To process and fulfill your orders, including shipping and handling returns.
• To communicate with you about your purchases, updates, and promotional offers (where you have consented, if required by law).
• To enhance our website functionality, product offerings, and customer service based on analytics and feedback.
• To comply with legal obligations and prevent fraudulent activities.

Data Storage and Security

We implement robust security measures to protect your personal data from unauthorized access, alteration, or disclosure. Your information is stored on secure servers, and we retain it only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Payment details are handled by encrypted, PCI-compliant processors and are not stored on our systems.

Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share data with trusted service providers (e.g., shipping carriers, payment processors) solely for order fulfillment and operational purposes. These partners are bound by confidentiality agreements and comply with applicable privacy laws. In certain circumstances, we may disclose information if required by law or to protect our rights and safety.

Your Rights Under GDPR and CCPA

Depending on your location, you have rights regarding your personal data, including:

• Access and Portability: You can request a copy of the personal data we hold about you.
• Correction and Deletion: You may ask us to correct inaccuracies or delete your data, subject to legal exceptions.
• Opt-Out: You can opt out of marketing communications or, where applicable, the sale of personal data (though we do not sell data).
• Objection and Restriction: You have the right to object to certain processing activities or request restrictions on how we use your data.

To exercise these rights, contact us at [email protected]. We will respond within the timeframes required by law and may need to verify your identity for security purposes.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and collect analytics. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on this page.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please email us at [email protected]. We are dedicated to addressing your inquiries promptly and transparently.